6 key tips for successful product discovery

If you want to build a successful product, it needs to meet your users’ needs.

And to do that, you need product discovery.

But, you need to do it right.

That’s why we’ll discuss 6 key tips to make your product discovery successful.

Let’s go!

What is product discovery?

Product discovery is the process of researching your market and validating your idea before developing your product.

The point of product discovery is identifying and meeting your users’ needs.

And this means answering several important questions like:

• What problem is our product solving?
• Who are we solving it for?
• Why is our product valuable to our users?
• How does our product fit into our target market?

And the answers to these questions will show you if your idea is viable or not.

This is an essential step because it can save you from making a costly mistake and developing a product that doesn’t meet your users’ needs.

But, if your idea is viable, doing product discovery first will give you a strong foundation for further development.

And that’s why it’s so important.

Key tips for successful product discovery

Now that we’ve defined product discovery, we’ll discuss some key tips to make it successful.

Set up a product discovery workshop

By design, product discovery is an intensely collaborative process.

And the most collaborative activity in every discovery process is the product discovery workshop.

Discovery workshops are where the magic happens.

This is where everyone on your discovery team works together to validate your product idea and make sure it’s viable before you develop it further.

But, how exactly do you set up a discovery workshop?

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App development starts with product discovery…

For starters, you need to set clear goals i.e. which outputs and outcomes you want to achieve by the end of the workshop.

This will also help you create a clear and focused agenda.

So, for a design-focused workshop, the goals might be:

• Create user flows
• Create user journeys
• Create wireframes

Also, you need to choose the right team to participate in the workshop – ideally, between 4 and 7 people to keep it manageable.

But, you should always include your core discovery team i.e. the product trio.

source: Maze

You should also include other relevant stakeholders, like subject matter experts (SMEs) or extra designers or engineers, depending on your needs.

But, the most important thing you need to set up your discovery workshop is a clear agenda.

So, if you’re just starting product discovery, your workshop agenda might include:

• Making a business model canvas
• Defining your product’s cost structure
• Market research
• Feature prioritization
• Defining your product vision

At the end of the workshop, you should have a clear idea whether your product idea is worth pursuing or not.

And that’s why workshops are such a key part of product discovery.

Why product discovery workshops are important

Validate your product idea

One of the main benefits of product discovery is validating your product idea.

Think of it like this – would you jump out of a plane if you weren’t sure your parachute would work or not?

Of course you wouldn’t.

And you shouldn’t build a product if you aren’t sure your idea is viable or not, either.

Just think about these statistics – according to CB Insights, having no market need is one of the top reasons why startups fail:

source: CB Insights

Validating your idea before launching your product is a great way to prevent that from happening to you.

So, how exactly do you validate your idea?

First, you need to set a product hypothesis – this can be something as simple as “our users will find value in using our product”.

Just keep in mind that your hypothesis needs to be falsifiable i.e. it can be disproven.

Next, you need to test your hypothesis.

You should use various types of research to do that, like:

• Market research
• Competitive analysis
• User research
• Social media research

Once you’ve done the research, you’ll see if your idea is validated or not.

If it isn’t, you can pivot to another idea.

And if it is, you can continue with discovery and development.

Why validating your product idea is important

Encourage cross-functional collaboration

We’ve already established that product discovery is a collaborative process by design.

And every good discovery team is also cross-functional.

Cross-functional collaboration is key to the success of product discovery, as your team’s diverse perspectives and expertise will help you build a well-rounded product.

And it’s not just a meaningless corporate buzzword, either.

A Harvard Business Review study showed that cross-functional teams who had strong backing from executives reached a 76% project success rate.

Compare that to a 19% success rate for cross-functional teams with only moderate support.

These figures show just how effective cross-functional teams can be if they’re properly supported.

So, how can you encourage cross-functional collaboration?

The first step is breaking down silos in your organization i.e. removing divisions between your various departments.

This is a great way to promote a collaborative culture where different departments freely share ideas and information.

Next, make sure you create a safe, inclusive space for ideation during discovery.

Everyone on your discovery team should be able to freely speak their mind and share their ideas and concerns.

And that’s essential if you want your product discovery to be successful.

Why cross-functional collaboration is important

Interview your users

The main goal of product discovery is to identify and meet your users’ needs.

To do that, you need to do thorough user research.

And user interviews are one of the best ways to understand your users’ behavior and pain points.

If you do them right, you’ll get great feedback you can use to improve your product and increase its chances of success.

So, how can you make sure you nail your user interviews during product discovery?

The key step is recruiting the right users to interview.

They need to be representative of your target audience and your product’s end users.

If they’re not, you’re going to get unusable feedback.

Next, you have to prepare an interview guide.

This is where you’ll put all the questions you want to ask your users.

It serves, like the name suggests, as a guide – you don’t have to follow it to the letter.

Also, since user interviews are a qualitative research method, include only open-ended questions.

source: Delighted

This way, you’ll get more detailed answers and insights from your users – and that’s exactly what you should be looking for.

Another important tip to keep in mind is to interview one user at a time.

You need to dedicate enough time and attention to your interview if you want in-depth answers.

Finally, once you’ve interviewed your users, you need to analyze their feedback and implement it.

And that’s even more important than the feedback itself.

Why user interviews are important

Analyze your competition

If you want your product to be successful, you need to differentiate your product from your competition during discovery.

And you can’t do that if you don’t research your competitors.

That’s where competitive analysis comes in.

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It’s a key part of market research and will help you position your product on the market effectively.

So, how do you do competitive analysis?

The obvious first step is identifying your competition – you likely already have an idea of who your main competitors are.

But, you need to research them in-depth and categorize them as primary, secondary, or tertiary competitors.

Once you’ve done that, you should analyze their 4 Ps:

• Product
• Price
• Place
• Promotion

This will give you a clear picture of what their product does, how they position themselves in the market, and how they interact with their customers.

You should also do more detailed analyses, like:

• SWOT (Strengths, Weaknesses, Opportunities, Threats)
• Porter’s 5 forces
• Competitive matrix

The end result you’ll get from these analyses is a deep understanding of your competitors’ products.

They’ll also help you identify gaps in the market and unmet user needs your product can fulfill.

And that’s what product discovery is all about.

Why competitive analysis is important

Make discovery continuous

Thinking that product discovery is a one-and-done process is an easy mistake to make.

But, your users’ needs and your market evolve.

And your product needs to evolve with them if you want sustained success.

That’s where continuous product discovery comes in.

Teresa Torres, author of Continuous Discovery Habits, defined it like this:

But, what do you need to do to make that happen?

For starters, you need a dedicated discovery team.

The core of the team should be the product trio, who we’ve mentioned earlier.

You can also include other members in your discovery team, depending on your specific needs, like:

• Data analysts
• Engineers
• User researchers
• Business analysts 

But, the most important thing you need is a feedback loop.

source: Convas

With a feedback loop in place, you’ll be able to continuously collect, analyze, and act on feedback you receive from your users.

You should use both qualitative and quantitative methods to gather that feedback, such as:

• User interviews
• Surveys
• Questionnaires
• Focus groups
• Feedback forms
• Social media listening

This way, you’ll keep your finger on the pulse of your users’ needs and trends in your market.

Then, you should adjust your product accordingly, which will set it up for long-term success.

And that’s why you should make product discovery continuous.

Why continuous product discovery is important

Product discovery tips: FAQs

Need discovery for your product?

Do you have a great idea for an app but don’t know where to start?

Don’t worry, we’ve got you covered.

We’ll test your idea and make sure it fits the market before turning it into reality.

Feel free to get in touch with us and if you want to learn more, check out our product discovery process.