Collaboration app for 70.000 crew members
Ordering & payment solutions for the hospitality industry
To face the challenges of the modern age in the hospitality industry, our mobile development team joined forces with London’s most passionate SaaS company Bizzon (ex AgentCash). Together we created seamless ordering & payment process experiences, and facilitated operations management solutions for hotels and restaurants.
Short summary
Industry
Hospitality
Location
London
Timeline
2019 – ongoing
Bizzon is the hospitality industry’s most agile restaurant management platform, trusted by Europe’s largest Hotel group.
The challenge
Taking care of incoming orders, payments, newly arriving guests, meal status updates, inventory & purchasing, etc. as well as the growing demand to digitize every point of contact with your brand, puts considerable pressure on employees and restaurant business owners around the globe.
The impact of COVID-19 only increased attention to these issues.
The solution
The main drive was to create an end-to-end restaurant management platform that would help employees to be more efficient, reduce operating costs and make your guests want to come back.
Our good track record of hardware-related projects was the key for the successful implementation.
Their staff showed broader engineering skills, beyond just “mere” software development, like an analytical approach, diligent troubleshooting, and the willingness to learn fast.
How we set up our team and tools when we start working with a software company →
This blog will describe which tools, processes, and practices we use here at DECODE, and how we approach new projects.
Outcome
The all-around solution included: ordering and payments, table management, reporting, inventory & purchasing, hotel management, restaurant management, and cafe management.
One of the project’s main goals was to add receipt fiscalisation and printing capabilities to the platform by means of a mobile application, turning the phone/tablet into a POS device aimed at restaurants.
We also needed to develop drivers for low-level communication with fiscal modules and printers. These needed to be adjusted and tweaked for various national regulations, and for different hardware manufacturers.
We are continuously upgrading the product with new functionalities to the delight of Europe’s largest Hotel groups.