Communication powered by quantum-cryptography
Ship crew communication & productivity app
Royal Caribbean hired us to build a mobile productivity & communication app for their 70.000 crew members located on 40 different ships across all time zones.
7 software engineers
Mobile – React Native
Frontend – React
Backend – Java Spring Boot
Royal Caribbean Cruises is known for driving innovation in sea travel and has continuously redefined cruise vacationing since its launch in 1969.
Taking a cruise is something truly relaxing but behind the curtains, there are thousands of people from different departments, working 24/7 to make sure that every part of the journey is well organized. In order to achieve such perfection in hospitality, you need to embrace new technologies and make sure that everyone is informed on time and well connected.
Creating a mobile application that will work in the middle of the ocean confronted us with extraordinary challenges. Sending or receiving messages without an internet connection (no push notifications) was the key issue we had to overcome.
Mastering these limited network conditions required specific and deep know-how so our years of experience in creating real-time communication apps were crucial in building a high-quality solution.
The idea behind the CrewApp was to make the life and work of the crew onboard easier by providing them with a unified access point for communication and collaboration, thereby being a valuable addition for maintaining strong working relationships on all levels.
Complete offline capabilities
We made the app completely independent from the Internet. It can draw content from a local connection or from the user’s phone cache. It works seamlessly in either case.
This is the core of the app. We’ve made sure all crew members can reach each other at all times. Even when completely disconnected from the Internet.
Detailed ship schedule, event calendar, personal profile of every crew member, and work schedule are features that made work easy for crew members.
We’ve set up Royal Caribbean’s internal CI/CD pipelines for mobile from scratch.
Whether it’s 1-on-1 or group chat, a news and events portal, crew directory, ship navigation map, guest activity calendar, family chat, ship-to-shore or ship-to-ship communication, DECODE provided it all in one exceptional app.
We’ve transformed the client’s communication from crew members sticking post-it notes to each other’s door to quick and easy messaging. How? With an offline-ready mobile app.
This blog will describe which tools, processes, and practices we use here at DECODE, and how we approach new projects.
In The News
— Cruise & Ferry
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