What is tech consulting? In-depth guide for businesses for 2025 and beyond

Choosing the right technology and tools for your business has never been more important.

But, with tens of thousands of different tools and apps to choose from, making the right decision has never been harder, too.

This is especially true if you’re from a non-technical background.

And that’s where tech consulting comes in.

Here, we’ll give you an in-depth look at tech consulting – what it is, how you can benefit from it, when you should go for it, and (much) more.

Let’s dive in!

What is tech consulting?

Tech consulting is when experts advise businesses on how to best use technology to solve problems, improve processes, and reach their business goals.

It’s a massive market, valued at $393.56 billion in 2025, and expected to grow to a staggering $1.14 trillion by 2034.

But, this is just a general definition. So, what do tech consultants actually do?

A tech consultant will analyze your existing systems, identify areas for improvement, and recommend tailored solutions that best fit your business.

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You’ll be talking with our technology experts.

Their goal is improving your organization’s efficiency, security, and profitability through smart and strategic tech implementation.

Simply put, tech consulting will help you bridge the gap between your business needs and the right tech solutions.

If done right, it can take your business to the next level and give you a huge advantage over your competitors.

Next, we’ll discuss some of the main reasons you should consider tech consulting.

Benefits of tech consulting for your business

Here, we’ll go over the main benefits of tech consulting for your business.

Cost savings

Although counterintuitive at first, tech consulting can help you significantly cut costs.

Tech consultants can help you simplify your systems and processes, eliminate waste, and reduce your overhead.

But, how exactly do they make it happen?

Here’s a few ways:

• Auditing your current technology – Identifying redundant or underused tools and consolidating software to reduce licensing fees.
• Automating routine tasks – Implementing BPA (business process automation) for repetitive processes like payroll and data entry, which reduces labor costs and minimizes errors.
• Switching to scalable cloud solutions – Transitioning from costly on-premise systems to scalable cloud services, where you pay only for the resources you actually use.
• Negotiating vendor contracts – Consultants can renegotiate contracts with your IT vendors for better pricing or added value.
• Long-term planning – Planning for and investing in technology that can adapt and grow with your business needs.

And this isn’t just idle talk.

For example, just transitioning to public cloud services results in 30-40% total cost of ownership (TCO) savings.

In other words, if you hire the right consultant, you can save a lot of money in the long run.

And that’s investing in tech consulting is a good idea.

Improved operational efficiency

Operational efficiency is about doing more with less – less time, less effort, and fewer resources.

And if you want to improve it, tech consulting is your best bet.

It will help you identify bottlenecks and introduce tools or strategies to optimize your workflows. 

Improved operational efficiency comes with a lot of benefits, like:

source: Slingshot

And here are some specific ways tech consultants help you improve operational efficiency:

• Identifying inefficiencies – Analyzing your workflows to find and remove bottlenecks and reduce wasted effort.
• Introducing advanced technologies – Using technologies like AI, cloud computing, and analytics to optimize performance and decision-making.
• Optimizing resource use – Helping you better use your time, people, and tools in order to boost productivity.
• Training your team – Technology is only as effective as the people using it. Good tech consultants will ensure your staff can effectively use new tools and technologies.

If you hire the right tech consulting company, you’ll transform how you operate your business and get better results with fewer resources.

And that’s why it’s a good idea.

Access to expertise and experience

Tech consulting gives you access to experienced professionals with specialized knowledge. 

These experts bring a wealth of experience across different industries and technologies to help you make informed, strategic decisions.

Here’s just a few reasons why hiring them is a good idea:

• Faster problem-solving – Consultants can quickly find issues that might take your in-house team weeks to resolve. Their experience eliminates guesswork.
• Tailored solutions – Experts understand your industry-specific challenges and they’ll help you create solutions that align with your unique business needs.
• Future-proof strategies – Consultants keep up with the latest trends and technologies and will make sure your business stays competitive and adaptable.
• Regulatory compliance – If you’re in a heavily regulated industry, consultants will make sure you’re fully compliant with all regulatory requirements.

Let’s say you have a fintech app and you want to branch out into new markets. 

Here are some common regulations you’ll have to comply with:

In this scenario, hiring a tech consultant to make sure you’re fully compliant with the relevant regulations can save you millions in potential fines.

And this goes for other heavily regulated industries, like healthcare, where their experience is invaluable.

Hiring the right consultants will make sure you’re both fully compliant and gain a competitive edge.

When do you need tech consultancy?

Hiring a tech consultant isn’t always the right choice.

If your issues are operational or cultural or your in-house team has the right expertise, hiring them is unnecessary.

But, here’s a few scenarios when tech consulting is the right choice:

• You have outdated software –  Consultants will help you build modern, cost-effective solutions to replace outdated systems.
• You have inefficient business processes – Tech consultants will introduce automation and advanced tools to improve efficiency and reduce unnecessary mistakes.
• Your competitors are ahead of you with new tech – Consultants will implement cutting-edge technologies to help you regain your competitive edge.
• You’re launching new software – Choo ensures a smooth development process, from scoping features to implementation, reducing risks and improving time-to-market.
• You want to seamlessly scale – Consultants design scalable systems and infrastructure to support your growth without disruptions or inefficiencies.

Tech consulting is indispensable when you’re facing change, growth, or major challenges. 

And it will help your business reach new heights and get an edge over your competitors.

Top tech consulting services

Next, we’ll talk about some of the top tech consulting services.

Tech advisory

Choosing the right technology can feel overwhelming, especially if you don’t have a technical background.

And that’s where tech consulting comes in.

It simplifies this process by evaluating your needs, identifying the most effective tools for the job, and ensuring seamless implementation.

The point is aligning technology with your goals to drive meaningful results, whether that’s adopting a new CRM, upgrading legacy systems, or building custom software.

And this comes with a lot of benefits, such as:

• Informed decision-making – Tech consultants will guide you through the wide range of choices and ensure you make the right one.
• Resource optimization – Consultants will recommend solutions that maximize efficiency and minimize waste.
• Reduced risk – Having an expert on board for strategic evaluation and planning will reduce implementation risks, which will save you time and money down the line.
• Strategic alignment – Ensuring your technology investments are aligned with your long-term business goals.

Tech advisory isn’t just about choosing the right tools, it’s about creating a strategy that works best for your business. 

And that’s key to long-term success.

Business process automation (BPA)

Business process automation (BPA) is the bread and butter of tech consulting.

BPA is all about simplifying repetitive tasks and improving your operational efficiency. 

It involves using technology to streamline workflows, reduce errors, and free up human resources for more important tasks.

This comes with a bunch of benefits, like:

• Time savings – Automation eliminates the need for manually doing repetitive tasks, which speeds up your processes and allows your team to focus on high-value work.
• Cost reduction – BPA reduces labor costs and minimizes mistakes that lead to financial losses.
• Consistency and accuracy – With BPA, tasks are done the same way every time. This minimizes errors and improves reliability.
• Scalability – Automated processes can adapt to growing workloads without needing a proportional increase in resources.

Here are some examples of BPA in action:

source: Zapier

And here’s what tech consultants do when implementing BPA:

• Identify high-impact areas – They start by identifying and automating processes that consume the most time and resources. Examples include payroll, invoicing, and customer service ticketing.
• Choose the right tools – Then, they help you find BPA platforms that seamlessly integrate with your existing systems, which is key to maximizing efficiency.
• Train your team – Training your employees so they fully understand and can successfully use the new systems. 
• Monitor and optimize – Regularly evaluating the performance of automated processes and making adjustments if necessary.

BPA is more than just a trend. 

When you automate repetitive processes, you gain time, cut costs, and ensure accuracy.

And that’s the best way to take your business to the next level.

Digital transformation consulting

Many businesses struggle to use modern technologies effectively.

And that’s where digital transformation consulting comes in.

But, what’s digital transformation, anyway?

Digital transformation is the integration of technology across all areas of your business.

It focuses on integrating digital tools, reshaping processes, and adopting a digital-first approach.

source: Smartway2

And it’s not just another meaningless buzzword. 

Here are the main benefits of digital transformation for your business:

• Streamlined operations – Consultants identify inefficiencies and implement tools to minimize redundancies and improve your workflows.
• Improved customer experience – Digital transformation will help you create personalized, faster, and more intuitive customer journeys, which will improve customer satisfaction and retention.
• Data-driven decision-making – Digital transformation also includes adopting advanced analytics that will help you make informed, data-driven decisions.
• Competitive advantage – With a digital-first approach, you’ll get a leg up over your competitors and will be able to better adapt to changing market conditions

Digital transformation is about more than just technology, it’s about future-proofing your business.

And with the right tech consultants behind you, you can do just that.

Technical feasibility studies

Before you jump in and start development, you need to know if and how your idea can be made.

Going in blind can potentially cost you a lot of money.

And that’s why technical feasibility studies are so important – they evaluate whether your project or solution can actually be made.

Feasibility studies assess technical requirements, potential challenges, and the resources needed to get your project off the ground.

Here’s everything a typical feasibility report contains:

source: Apriorit

Think of feasibility studies like a safety net that prevents you from wasting time and money on ideas that aren’t worth the effort.

You’ll better understand potential pitfalls and how to overcome them and this will give you a clear understanding of the risks and benefits involved.

And that’s key to a successful project.

MVP scoping

Building a minimum viable product (MVP) is the best way to validate if your software product can succeed in the market.

But, you need to get it right from the start, which is easier said than done. MVP scoping is your best friend here – you can’t afford to skip it.

MVP scoping is about setting the right foundation for your product’s development.

Having a clearly defined scope before you build your MVP will save time, reduce costs, and minimize risk.

So, what can you expect when you hire a tech consultant to plan out your MVP?

Here’s what the process looks like:

• Project alignment – Ensuring the consultant fully understands your business goals, market, and success metrics.
• Assumptions and risk mapping – Identifying critical assumptions about your product, market, and users as well as potential risks and how to mitigate them.
• Technical design proposal – Doing user and market research to create comprehensive user personas and journey maps so you have a clear understanding of your audience and market.
• Feature prioritization – Identifying high-impact features that deliver maximum value to create a laser-focused MVP scope.
• Technical solution proposal – Creating a technical blueprint and development roadmap with timelines, budget estimates, and resource allocation.

Scoping ensures you start small but smart.

And with a well-scoped MVP, you set the stage for long-term success.

Proof of concept (PoC)

Another service tech consultants provide is building a proof of concept (PoC).

A PoC tests the technical and practical viability of your idea, which minimizes the risks involved.

source: BotPenguin

A PoC is a crucial step, especially if you want to build an innovative product with new technology, like AI.

Here’s why it’s important:

• Risk mitigation – A PoC identifies potential challenges in technology, usability, or scalability before you heavily invest.
• Stakeholder buy-in – Demonstrating a working concept will build confidence among investors and decision-makers.
• Refined development roadmap – Insights from a PoC will guide your development process, focusing on what works and what doesn’t.
• Cost-efficiency – By validating the feasibility early, you’ll avoid costly missteps during full-scale development.

Creating a PoC is your chance to experiment and adapt before you fully commit to development.

It’s a low-risk way to test feasibility and scalability without breaking the bank.

AI implementation

AI is a game-changer for businesses.

From automating repetitive tasks to improved personalization (and everything in between), it’s changing almost every sector and business function.

So, if you don’t jump on the AI train, you risk getting left behind.

According to a McKinsey survey, 72% of businesses have already adopted AI in at least 1 business function:

source: McKinsey

Now, AI adoption is all well and good, but it’s not the most important thing – AI implementation takes that title.

If you don’t implement AI properly, you won’t get much value from it.

And that’s why it’s a good idea to hire a tech consultant to make sure you get it right.

Here’s what they’ll do:

• Identify key use cases – They’ll focus on areas where AI can deliver the most impact, like automation, analytics, or personalization.
• Start small – Implementing AI solutions in a single department or process. Once successful, they’ll help you expand it to other areas.
• Ensure high data quality – AI relies on quality data. Clean, structured, and relevant datasets are essential for effective implementation.
• Set up AI monitoring and optimization processes – These processes will help you continuously monitor, evaluate, and improve your AI model’s performance and accuracy.

In short, they’ll set you up for success and make sure you get the most value from your AI implementation.

And that’s why tech consulting is so impactful.

How do you pick the right tech consulting company?

Choosing the right tech consulting company is more than just hiring a service. It’s about creating a partnership that will actually drive growth.

The right partner will bring expertise, reliability, and a strategic approach specifically tailored to your business needs. 

So, getting this right is absolutely key.

Here’s what you should look for in a potential partner:

• Industry expertise – Choose a consultant with experience in your sector. Their insights into specific challenges and best practices in your industry will help you get the best solutions possible.
• Proven track record – Look for their case studies or testimonials. A history of successful projects shows their reliability and expertise.
• Technical proficiency – Ensure the company actually has expertise in the technologies you want to adopt, whether it’s AI, cloud computing, or digital transformation.
• Cultural fit – The consulting team should “get” your culture and values. A good cultural fit is key to successful collaboration.
• Long-term collaboration potential – You should choose a partner who understands your vision and will stick with you for the long term.

Here’s a tip – don’t rush the process and take your time to find the right fit.

You want a partner who understands your goals and seamlessly slots in with your culture.

This will maximize their impact on your business and truly take your business to the next level.

And that’s what tech consulting is all about.

Tech consulting: FAQs

Need tech consulting services?

Do you want to automate and innovate but don’t know where to start?

Well, you’re in the right place.

We can help you take your business to the next level, from helping you choose the right tech to use all the way to building custom software solutions tailored to your unique needs.

If you want to learn more, feel free to reach out and our team will be happy to set up a meet to discuss your requirements in more detail.