Key qualities to look for in an AI app development company

8 min read
October 10, 2023

AI app development is the next big thing.

But, if you want your AI app to succeed, you need to partner with the right company.

And picking the right one isn’t easy.

That’s why we’ll now discuss the key qualities you should look for in an AI app development company.

Let’s go!

AI development expertise

The first thing you should check when choosing an AI app development partner is if they have relevant expertise and experience.

That’s the first clue if they’re the right fit for you or not.

So, how can you tell if they have the right expertise or not?

You should start by looking at their AI tech stack.

That’ll tell you which frameworks and tools they’re using to build AI apps.

Pay close attention to their:

  • AI frameworks
  • Database management systems (DBMS)
  • Cloud platforms

A good AI app development company will have a diverse tech stack that includes the top AI tools and frameworks.

If they don’t, they’re either inexperienced or highly specialized in a particular AI field.

The top frameworks a good AI app development company will use are:

Of course, they might not use all of these, but they should have expertise in 2-3 of the listed frameworks.

The top cloud platforms you can expect to see are:

Also, you should check which types of AI apps they can develop.

An experienced AI app development company will be able to:

  • Directly integrate AI into your app
  • Use cloud platforms to train and deploy AI models
  • Develop an edge AI app
  • Develop on-premise AI solutions

In short, they’re able to meet their clients’ diverse needs.

Another thing you can do to see if they have AI expertise is to simply google “company name + AI”.

This’ll bring up any interviews and conferences they’ve done about AI.

If they have expertise and experience with AI, these will pop up and you can learn more about their work with AI.

But, to really understand how they work, you need to dig deeper.

And that’s where their portfolio and case studies come in.

Diverse portfolio and case studies

Reviewing an AI app development company’s portfolio and case studies is a key step when you’re choosing one to partner with.

Their portfolio and case studies will give you an in-depth look into the work they’ve done for other clients.

Reading about their previous work is a great way to find out about their experience and expertise.

It’ll also tell you:

  • How they solve problems for clients
  • Their approach to AI app development
  • AI technologies they’ve worked with

What you’re looking for is a diverse portfolio and in-depth case studies.

A diverse portfolio is proof of their versatility.

Every top AI app development company is able to handle a wide range of projects from different industries and AI use cases.

And a diverse portfolio also shows that they’re credible and trustworthy.

But, the number of AI apps they’ve developed isn’t the most important thing – their quality is.


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That’s where their in-depth case studies come in.

They’ll give you an insight into their problem-solving approach and how they collaborate with clients.

Also, you’ll get an in-depth look at how they approach AI app development and the challenges they faced during development.

This’ll give you a good idea of what to expect when building your app.

However, keep in mind that case studies and portfolios are written to present the company in the best possible light.

You’ll need to confirm that they’re accurate.

That’s why you need to read third-party reviews.

Positive client testimonials and reviews

An AI app development company with overwhelmingly positive reviews will more than likely be a good fit for you.

That’s because reviews and client testimonials tell you more about a company than their portfolio or case studies.

And as they’re out of their control, they more accurately show what it’s like to work with them from a client’s perspective.

So, where should you look for reviews and testimonials?

The first place you should look for them is on the company’s website.

Sure, those reviews and client testimonials are cherry-picked.

Still, they can be valuable – the clients had to agree to be featured.

But, the most accurate and valuable reviews will be on third-party sites like:

The reviews on these sites will give you a clearer picture of what it’s like to work with the company.

DECODE Clutch review

source: Clutch

If the reviews are overwhelmingly positive, that’s a strong signal that the company is worth your time.

And the best part about these reviews?

All 3 sites verify reviews, so you can be sure they’re authentic.

Anyone who wants to leave a review has to log in with their business email address or LinkedIn profile.

But, sometimes the reviews might lack specifics or there might not be that many of them.

In that case, you can try to contact their previous clients directly.

That way, you’ll get a more detailed insight into what working with them is really like.

And you need all the information you can get to make the right call on who to partner with.

Financial stability and longevity

The AI app development company you choose to partner with should be financially stable.

Of course, that’s a given.

But it’s still worth repeating and discussing in more detail.

Their financial health isn’t just about their current success – it’s an indicator of their long-term viability as a partner.

If they’re financially stable, it shows that they:

  • Make good decisions
  • Have good operational efficiency
  • Are resilient to market changes

But, how can you find out about their current financial status?

Most AI app development companies aren’t public and don’t release detailed financial information publicly.

Your best bet is to look for employee reviews on sites like Glassdoor or Indeed.

Glassdoor reviews

source: UX Collective

If they’re financially unstable, their employees feel it first.

And they won’t be shy about sharing that information to warn others.

Also, it’s smart to partner with an AI app development company that’s been around for a while.

Longevity is a sign that they’re experienced and on good financial footing.

Of course, AI app development is a market that’s only recently exploded in popularity.

So, most specialized AI app development companies will be new on the scene.

In that case, check who the founders are and their relevant experience.

That’ll show you if they’re a viable option.

Post-launch support

Your AI app’s development journey doesn’t end at launch.

On the contrary, that’s where the true test begins.

That’s why the AI app development company you partner with should offer post-launch support.

Don’t just look for a company to develop your minimum viable product (MVP).

You should prioritize finding a long-term partner that will help you build on your MVP.

But, why exactly is post-launch support so important?

To paraphrase the famous military expression, no MVP survives first contact with the market.

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Once it goes live, you’ll likely face unforeseen challenges and issues.

And you need post-launch support to solve them.

Also, don’t forget that your app needs continuous maintenance and iteration.

This is doubly true for AI apps.

AI is a rapidly developing field and if you don’t iterate, your app could soon be outdated.

A strong, long-term partnership with an AI app development company will help you keep up with new developments and your users’ needs.

Also, the AI model in your app needs to be periodically retrained with fresh data.

This will prevent it from drifting and keep it accurate and reliable.

AI model drift

source: AIMultiple

Every AI app development company worth their salt knows this and will recommend a longer-term partnership.

That’s because a long-term partnership is mutually beneficial.

And you shouldn’t miss out on that opportunity.


Choosing the right AI app development company to partner with can be a challenging task.

But, if you know what to look for, it becomes much easier.

So, which key qualities should you look for in an AI app development company?

They are:

  • AI development expertise
  • Diverse portfolio and case studies
  • Positive client testimonials and reviews
  • Financial stability and longevity
  • Collaborative approach
  • Post-launch support

If you want to learn more, check out how we build AI apps, and feel free to get in touch with us.

Written by

Karlo Mihanovic

Tech Advisor

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